Our COVID-19 Health & Safety Policy


Our Continued Covid-19 Commitment

As a family we look forward to welcoming you, our valued guest, to our restaurants and would like to reassure you, despite the Governments relaxing of the rules, we are continuing to implement the majority of our COVID-19 hygiene, health and safety procedures. These procedures go above and beyond our usual strict Hygiene, Health and Safety measures we already have in place.

Our COVID-19 Health & Safety Procedures & Implementations

For our staff

  • All our team are qualified in Level 2 Food Hygiene or higher and have completed the CPL ‘Coronavirus – Taking Proactive Action’ course and additional training before their return to work. We also have an ongoing commitment to further training in this area.
  • Besides our usual hand washing protocol, our team are carrying out additional hand sanitisation throughout the day.
  • Daily health checks for our staff, including temperature checks taken before each shift.
  • Staff are observing physical distancing wherever possible and using personal protection equipment where it is not.

For our restaurant

  • Our restaurant has undergone a full deep clean and sanitisation throughout and a full Covid-19 risk assessment has been carried out.
  • Our restaurant has been reconfigured and adapted to ensure distancing throughout, with screens in place where distancing is not possible.
  • Our tables are thoroughly sanitised between every use.
  • The restaurant is thoroughly cleaned and sanitised at the end of each session.
  • All our sanitiser products used are designed to kill Covid-19.

For our customers

  • Although masks will not be compulsory from 19 July 2021, our staff will continue to wear a face covering and we would kindly encourage that our customers do so also when moving about the restaurant.
  • A Hand Sanitisation Point is available for each guest to use upon entry of The Birch, with additional Hand Sanitisation Points throughout the restaurant.
  • Our menus are laminated so that we can fully sterilise them between each use.
  • If you exhibit any symptoms of Covid-19 before you dine, we ask that you cancel your reservation (giving as much notice as possible).  The manager reserves the right to refuse any person if they suspect they are suffering from symptoms.  The safety of our team and customers is of utmost importance to us and we thank you for your cooperation in this matter.

We have put these measures in place to provide a safe environment, so that you can relax and enjoy your dining experience with us at The Birch.

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