To get the best out of the Internet and this website you need a modern browser with the latest facilities. This website has been designed and tested to work with the latest browsers, although you may find it works correctly with older browsers too.

If you experience problems we suggest that you consider updating your browser. You can update to the latest version of Internet Explorer for free at microsoft.com/windows/ie and to the latest version of Netscape for free at netscape.com. 

To ensure your browser is working correctly, and for security reasons, we recommend that you are aware of all the latest updates for your browser, and that you apply any that you think appropriate. If you use Internet Explorer go to windowsupdate.microsoft.com.

For this website to work correctly your browser must support JavaScript, and it must be enabled. JavaScript can normally be enabled through one of the "Options..." or "Preferences..." menus in your browser. If you require assistance with this please email us at support@brightspells.com.

In order to view and navigate this website easily, your display settings should be at least 1024 by 768 pixels. If your display is smaller than this then we suggest that you change your display settings from the control panel. If your graphics card is unable to support a desktop area of at least 1024 by 768 then we recommend that you upgrade your graphics card.

This site has been designed so that each page will load in a matter of seconds. If a page is taking a long time to load, then it may be due to connection or network problems. If you are using Internet Explorer, refresh the page by either pressing the "F5" key or selecting View | Refresh from the menus. If you are using Netscape Navigator then reload the page by pressing the CTRL+R or selecting View | Reload from the menus. If the page still takes a long time to load then hit the "back" button on your browser and select the desired link again. Alternatively, try reconnecting or try at a later time when the network is not so busy.

If you still experience problems using this website, or have any comments or suggestions concerning the design or layout of this website, then please email us at support@brightspells.com and we will do all we can to help.